SHIPPING & RETURNS
SHIPPING POLICY
We aim to provide a fast, secure, and reliable delivery service across the United Kingdom. All orders are carefully processed within 1–2 business days, and once dispatched, you will receive a tracking number so you can follow your parcel every step of the way. Estimated delivery time is 3–8 business days, depending on your location and the shipping option selected at checkout.
While we work hard to meet our delivery estimates, occasional delays may occur due to courier services, weather conditions, or other unforeseen circumstances. If you experience any issues with your shipment or have questions about your order, our customer support team is always ready to assist you.
RETURN & EXCHANGE POLICY
Your satisfaction is our priority. If you're not completely happy with your purchase, you may request a return or exchange within 30 days of receiving your order, provided the item is unused, unopened, and in its original packaging. For hygiene and safety reasons, certain health and cosmetic products may not be eligible for return once opened or used.
To begin a return or exchange, simply contact our customer support team with your order number and the reason for your request. Once your return has been received and inspected, we'll process your refund or exchange as quickly as possible. Our goal is to make the process simple, fair, and hassle-free so you can shop with complete confidence.